Users can use FTP (FileTransfer Protocol) to access Knowledge Center directly. You can simply use web browser or dedicated FTP client to do it. Using FTP to upload/download is much faster and efficient than before.

1. If you want to use web browser (ex: Internet Explorer) to do FTP: Advantage: no extra softwares required, easy to learn
   1. Open your web browser and connect to this URL: ftp://kins.foo.com.tw:2206
   2. The 4 digit number(xxxx) is different for each group. You can find it in kins login web page.
   3. Keyin your account and password when a window appears.
   4. If account and password matched, you will see KINS Knowledge Center successfully.
   5. Remember to click on the "folder" button on browser to show remote files and local drivers.
   6. Now, you can browse KINS knoelwdge center as what you manage PC files in Windows File Manager.
   7. If you fail between step 3 and 4, and see error message ("An error occured opening that folder on the ftp server. Make sure you have permissions to access that folder..."), to solve the problem, please check your Internet settings by: IE menu -> Tools -> Internet Options -> Advanced -> Use Passive FTP(select it)

2. If you want to use FTP client (ex: CuteFTP, ffftp, WS_FTP, etc.) to do FTP: Advantage: Powerful control over file transfer, profile management
   1. Open your ftp client software (ffftp is highly recommended)
   2. Open the host settings of your ftp client
   3. The host to connect is: "kins.foo.com.tw"
   4. The port to use is:2206
   5. The 4 digit number(xxxx) is different for each group. You can find it in kins login web page. Don't use the default port 21.
   6. Save settings, and connect to KINS FTP server
   7. Keyin your account and password when requested (you may also keyin them in procedure 5 of step 3).
   8. Now, you can browse KINS knoelwdge center as what you manage PC files in your favorite FTP software. (ex: frag/drop, cop/paste)
   9. If you fail in step 7, for example, you connect to server successfully, but always see nothing (I can upload file, but I can't see any file after connected/uploaded?). You should check your software settings, and connect again:
   10. Some FTP client use "NLST -R" for high-peed recusive file search. However, due to security reason, we cancel this function. Please refer to your FTP client's confguration to turn this option OFF. Use standard "LIST" to replace it.
   11. If you using FFFTP, you can find this option in: "Host list" -> "Modify" -> "Host setting" -> "Special"